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- Do you sell new or used furniture?
- Both! We take furniture on consignment and we order
new furniture every week.
- Where does your new furniture come
from?
- We order from the following
companies on a weekly basis: Coaster and
Crown Mark
- www.coasterfurniture.com
- www.crownmark.com
- We also order from the following
companies less frequently: Albany
Industries, Uma, Encore Furniture and Washington Furniture
- Does it cost more to order from
the catalog?
- No, since we order new furniture
every week we simply add your order to ours.
There is never an extra charge to order it or assemble it.
- Is there a warranty?
- New furniture from Coaster &
Crown Mark has a one year warranty (3 years for leather items)
- Furniture off the floor is under warranty
if it’s new, but please make sure that you notice scratches or any potential
damage as these items are sold as is. We
can always order a new item for you if the floor model isn’t quite perfect.
- Do we have to put the furniture
together ourselves?
- Nope, unless it’s easier for you
to get it home in the box. There is
never a charge for assembly.
- Do you deliver?
- Some of our employees do
deliveries on their own. The usual
delivery charge starts at $40 and may go up from there. Bedroom sets delivered to the ‘burbs will
probably be $100. A sofa delivered to
the east side may be $60.
- Things that may make the delivery
charge go up:
- If we have to send more than one
delivery guy (you save if you can help!)
- You live far away
- The item you bought is heavy and
it needs to go up three flights of stairs!
- What are your consignment terms?
- We agree on a price you will
receive for the item(s). Your price is
firm and ours is the variable. We aim to
double up.
- Every 30 days the consignment
price (yours) and the price tag will be reduced by 25%.
- When your item sells you may pick
up a check on the 15th of the following month.
- Ex: if we sell it in August you
can pick up the check on September 15th.
- At the end of 60 days you may pick
up your item or leave it with us to be reduced by 25% again. We will continue to reduce your price and the
sale price by 25% every 30 days until it sells.
- WE DO NOT AUTOMATICALLY MAIL OUT
CHECKS! You’ve got to come looking for
it or call and request that it be mailed.
- Please read the fine print on the
consignment form you will fill out, if you don’t call us after the 60 day
period to at least check in we may consider the item abandoned.
- I saw an ad for something on
Craigslist.org, do you have it in the store?
- Maybe. We have about 5,000 square feet to display
our furniture (and other fun things) and access to thousands of items from the
catalogs. We place ads for everything we
CAN get in the store, but don’t always have on hand. We can usually order something for you and
have it here in about a week.
- How long does it take to get
something from a catalog?
- For Coaster & Crown Mark we
place orders every Monday morning. We
usually receive shipment on Wednesday or Thursday. Every few months we get the odd order that
takes a few days longer.
- Sometimes these companies may have
items on back order. We usually find out
when we place the order on Monday morning and will call you asap to let you
know.
- For Albany Industries it takes 6 –
10 weeks. Albany Industries is based out
of New Albany Mississippi and is the only furniture we order that is made in
the U.S. They don’t make the furniture
until we order it so it takes a while.
It is worth the wait!
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